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Ikigai UK

Service pillar

Senior business support without adding another full-time department.

Business Support is the broader operating partner layer. It supports founders and SMEs that need joined-up thinking, practical delivery, strategic planning, change support and team enablement.

Problems we solve

If any of these sound familiar, you are in the right place.

  • Founder is stretched across too many functions.
  • Priorities keep changing.
  • The team is busy but not aligned.
  • Growth has created operational mess.
  • Change initiatives stall.
  • Internal communication is inconsistent.
  • The business needs senior input but not a full-time hire.

What this covers

Business Support services.

Fractional Consultancy

Senior expertise on a fractional basis, advisory plus execution.

  • Flexible senior expertise
  • Functional support
  • Advisory plus execution
  • Retained support options

SME Growth Support

Practical growth planning built around your constraints.

  • Growth planning
  • Bottleneck diagnosis
  • Resource planning
  • Commercial prioritisation

Strategic Planning

Goals, roadmaps and a planning rhythm the team can keep.

  • Business goals
  • Roadmaps
  • Quarterly planning
  • Decision frameworks

Performance Improvement

Diagnose and fix underperformance in teams and processes.

  • Team and process performance
  • Metrics
  • Review cadence
  • Intervention planning

Change Management

Make change land instead of stalling.

  • Change planning
  • Stakeholder comms
  • Enablement
  • Adoption

Internal Communications

Keep a growing team informed and aligned.

  • Company updates
  • Knowledge sharing
  • Message architecture
  • Internal campaign support

Team Enablement

Close skills gaps with practical training and documentation.

  • Skills gaps
  • Training plans
  • Documentation
  • Manager support

Operational Advisory

Senior counsel for founders on rhythm, decisions and governance.

  • Founder support
  • Operating rhythm
  • Decision support
  • Process and governance advice

Example packages

Scoped ways to start.

Fixed-scope micro-packages with clear deliverables. Scope and pricing are confirmed after a short consultation.

Business Support

Fractional Growth Partner

Ongoing senior support across growth, systems and operations - a fractional operating partner rather than another supplier.

Best for:
Founders stretched across too many functions.
Timeline:
Monthly, minimum term agreed at scoping
Pricing:
Scoped after consultation

Talk through business support

Business Support

Quarterly Planning Sprint

Turn a long list of priorities into a focused quarterly plan with owners, metrics and a review cadence.

Best for:
Teams that are busy but not aligned.
Timeline:
Typically 1-2 weeks
Pricing:
Scoped after consultation

Scope this package

Business Support

Performance Improvement Sprint

Diagnose where team or process performance is slipping and put a practical intervention plan in place.

Best for:
Leaders who can see underperformance but not the cause.
Timeline:
Typically 3-5 weeks
Pricing:
Scoped after consultation

Scope this package

Business Support

Change Enablement Sprint

Plan and support a specific change - new system, new process, new structure - so it actually lands.

Best for:
Change initiatives that keep stalling.
Timeline:
Typically 3-6 weeks
Pricing:
Scoped after consultation

Scope this package

Business Support

Internal Communications Setup

A simple internal communications structure: company updates, knowledge sharing and message architecture.

Best for:
Growing teams where important information keeps getting lost.
Timeline:
Typically 2-4 weeks
Pricing:
Scoped after consultation

Scope this package

Business Support

Team Enablement Audit

Map skills gaps, training needs and documentation gaps across the team, with a prioritised enablement plan.

Best for:
Teams that have grown faster than their capability development.
Timeline:
Typically 2-3 weeks
Pricing:
Scoped after consultation

Scope this package

Business Support

Operational Advisory Retainer

Retained senior advisory for founders: operating rhythm, decision support and process and governance advice.

Best for:
Founders who need senior input but not a full-time hire.
Timeline:
Monthly retainer
Pricing:
Scoped after consultation

Talk through business support

Talk through business support

Tell us where it hurts and we will recommend the cleanest place to start.